1. Acceptance Of Terms
By accessing the DiziUno website or engaging with our services, you agree to these Terms & Conditions and any project-specific terms agreed through a proposal, quotation, email, message or service agreement.
2. Our Services
DiziUno provides digital marketing and related services that may include social media marketing, paid advertising, SEO, website designing, content creation, email marketing, WhatsApp marketing, review management, YouTube marketing and Google Business Profile management.
The exact services provided for a client will depend on the agreed package, proposal or scope of work.
3. Proposals, Scope & Timelines
Project scope, deliverables, fees and expected timelines may be defined separately for each engagement. Any work outside the agreed scope may require additional fees or a revised timeline.
Timelines may also depend on timely approvals, access, information and materials provided by the client.
4. Payments & Fees
Fees are payable according to the quotation, invoice, package or payment schedule agreed for the project.
- Work may begin after the required advance or agreed payment is received.
- Advertising media spend may be separate from DiziUno's service or management fees.
- Third-party software, subscriptions, domains, hosting or tools may also be charged separately where applicable.
- Paid or completed work may be non-refundable where services have already been performed or resources committed.
5. Client Responsibilities
Clients are responsible for providing accurate information, timely approvals and access required to perform agreed services.
- Account or platform access where required
- Brand assets, business information and necessary permissions
- Timely feedback and approvals
- Compliance of their products, services, claims and business activities with applicable laws
6. Content, Campaigns & Approvals
Where client approval is required, content or campaign materials may be considered approved once written confirmation is received. Delays in approval may affect publishing schedules, campaign timelines or project completion.
The client remains responsible for ensuring that business claims, offers, pricing and information supplied to DiziUno are accurate and lawful.
7. Marketing Performance & Results
Marketing performance can be affected by competition, market demand, platform algorithms, advertising budgets, customer behaviour, website performance and many other external factors.
DiziUno does not guarantee a specific number of leads, sales, followers, views, conversions or search rankings unless explicitly stated in a written agreement.
8. Third-Party Platforms
Our work may involve third-party platforms such as Google, Meta, YouTube, WhatsApp, email tools, hosting providers or other software services. Their policies, pricing, availability and technical systems are outside DiziUno's direct control.
DiziUno is not responsible for platform outages, account restrictions, policy changes or other third-party actions beyond our control.
9. Intellectual Property
Ownership and usage rights for custom work may depend on the specific project agreement and payment status. DiziUno may retain ownership of internal processes, templates, systems, methods and pre-existing materials used in providing services.
Clients should only provide assets, images, trademarks or content they have permission to use.
10. Suspension Or Termination
Services may be paused or terminated in cases such as non-payment, repeated lack of required cooperation, unlawful requests, misuse of services or material breach of agreed terms.
Any outstanding amounts for completed work or committed resources may remain payable.
11. Limitation Of Liability
To the extent permitted by applicable law, DiziUno will not be responsible for indirect, incidental or consequential losses resulting from use of the website, third-party platforms or marketing services.
Nothing in these terms is intended to exclude rights or obligations that cannot legally be excluded.
12. Changes To These Terms
We may update these Terms & Conditions when necessary. Updated terms will be published on this page with a revised update date.